Terms of Use

Terms for using the scaly website and content

General

These terms apply to the use of the website scaly.se and its content. By visiting and using the website, you agree to these terms.

The website aims to provide information about scaly and the services we offer, including IT support, integrations, and software for service management and business systems.

Description of our services

scaly provides information about services and products on this website, but does not offer direct access to SaaS services via the website. We serve as:

Implementation partner for third-party solutions in ITSM, ESM, and business systems
Consultants in IT Service Management, Enterprise Service Management, and Customer Experience
Advisors for business development through digitalization and process improvement

Access to the services described on the website is provided through separate agreements and may require licenses from third-party vendors.

Third-party services

As an implementation partner, we help clients use solutions from leading vendors.

As an implementation partner, we help our clients use third-party solutions from leading vendors in ITSM, ESM, and business systems. These services have their own privacy policies and terms of use that apply when using the respective service.

Our terms of use only govern the use of scaly.se and not the third-party services for which we offer implementation support. When purchasing or using these services, the respective vendor's contractual terms apply.

scaly is not responsible for content on external websites that we link to. We strive to only link to reliable sources but cannot guarantee the content on these pages.

Business relationships

Visiting scaly.se or contacting us via forms on the website does not in itself constitute a business relationship or a binding agreement.

Formal business relationships with scaly are established only through:

Signed agreements between the parties
Accepted quotations and orders
Other documented agreements

We reserve the right to decline or accept requests for collaboration. Information provided via the website is not to be regarded as a binding offer but as an invitation to do business.

Limitation of liability

We strive to ensure that information is accurate but cannot guarantee its correctness.

Information is provided as-is without warranties
We are not responsible for direct or indirect damages from website use
We strive for accurate information but do not guarantee its correctness

Intellectual property

Content produced by scaly, including texts, design, trademark, and logo belongs to scaly
Partner and product logos displayed on the website belong to their respective owners
Commercial use requires our written consent

You may use information from our website for personal use and informational purposes. Commercial use, reproduction, or distribution of content from the website requires our written consent.

Changes to terms

We reserve the right to change these terms of use at any time. Updated terms take effect immediately upon publication on the website.

It is your responsibility to regularly review these terms to stay informed about any changes. Continued use of the website after changes means you accept the updated terms.

Applicable law and disputes

These terms are governed by Swedish law. Any disputes in connection with the use of this website shall primarily be resolved through dialogue, and secondarily by a general court with Stockholm District Court as the court of first instance.

Last updated: June 8, 2025

Contact us

If you have questions about these terms of use or want to know more about our services, please contact us.

Email: info@scaly.se
Phone: +46 73-670 81 98
Address: Strandvägen 5A, 114 51 Stockholm