Freshsales – AI-powered CRM system for B2B sales

Intelligent lead scoring, sales automation, and predictive insights with Freddy AI

Improve sales results with an intelligent CRM system

In today's competitive market, it takes more than just hard work to succeed in sales. Freshsales combines powerful customer data with AI to give your team the tools they need to prioritize the right customers and build long-term relationships.

With advanced lead scoring, automated workflows, and comprehensive analytics, your salespeople can focus on what truly creates value – building relationships and closing deals. Freshsales AI engine Freddy provides predictive insights that help you prioritize the right prospects and connect CRM data with your CRM system for a unified customer journey and higher conversion rate.

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scaly is a certified Premium Partner for Freshworks in Sweden

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Accelerate the sales process with Freshsales

Freshsales helps your salespeople work smarter, not harder, by automating routine tasks and providing insight into which leads and customers deserve priority.

  • 360° customer overview

    All information gathered for a complete understanding of each customer

  • AI-powered sales assistance

    Predictive insights and successful lead scoring with Freddy AI

  • Automated workflows

    Streamline the sales process and free up time for value-creating activities

  • Powerful integrations

    Connect to your existing systems for a cohesive solution

Measurable results with Freshsales

Companies using Freshsales see significant improvements in sales performance, customer relationships, and revenue growth

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Increase in sales productivity

Automation and AI insights free up time for value-creating sales activities.

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Higher conversion rate

Intelligent lead scoring and prioritization improve the chances of closing deals.

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Shorter sales cycle

More efficient processes and better follow-up accelerate deal closure.

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Improved forecast accuracy

AI-driven analysis provides more accurate revenue forecasts and planning.

Smarter campaigns in Freshsales

Smarter campaigns, better leads

Create targeted marketing campaigns that attract qualified leads. Freshsales helps you identify and engage the most promising prospects with personalized messages and automated sequences.

Prospecting in Freshsales

Efficient organization makes it easier to find potential customers

Organize your contacts and accounts in a structured way that makes it easy to find the right information at the right time. Filter, segment, and prioritize prospects based on your own criteria.

Conversations in Freshsales

Good conversations lead to better conversions

Communicate with prospects and customers via email, phone, and chat – all from one platform. Get full context on each contact so every conversation is relevant and personal.

Sales pipeline in Freshsales

Better sales, faster growth

Visualize your sales pipeline and get real-time insights into deal status. Identify bottlenecks, forecast revenue, and make data-driven decisions that accelerate growth.

Automation in Freshsales

Less administration, more deals

Automate repetitive tasks like data entry, follow-up emails, and activity logging. Free up time for your salespeople to focus on what truly creates value – building relationships and closing deals.

AI features in Freshsales

AI-powered assistance and analysis

Freddy AI analyzes your sales data and provides predictive insights that help your team focus on the right business opportunities. Intelligent lead scoring, sales forecasts, and next-best-action recommendations – all powered by machine learning.

Why choose scaly as implementation partner?

A successful implementation is about more than just choosing the right product - it also requires the right partner.

Certified expertise

As a certified Freshworks Premium Partner, our consultants have the highest level of product competence and industry experience.

Proven methodology

Our structured implementation process ensures fast, secure, and successful deployment with minimal disruption.

Local support

We offer implementation, training, and support in Swedish, with understanding of local needs and conditions.

What our customers say about Freshsales

scaly has helped us implement Freshworks at NetClean in an excellent way. scaly has solved the challenges we faced and also improved our CRM and support processes. We are very satisfied!

NetClean Technologies

scaly helped us to evaluate ITSM and support products from Freshworks. They helped us to implement Freshdesk for our customer support at Forefront Act and Freshservice as the internal ITSM solution at Forefront Group. The migration from our old solution was seamless and the training of agents excellent. We are very happy with the support from scaly...

Forefront Group

Betrodda av ledande företag

Frequently asked questions about Freshsales CRM

What is Freshsales CRM?

Freshsales is a modern AI-powered CRM system from Freshworks designed for B2B sales teams. It combines contact management, sales pipeline, lead scoring, and automation in one platform. With built-in Freddy AI, salespeople get intelligent lead prioritization and predictive insights to focus on the right business opportunities.

How does AI lead scoring work in Freshsales?

Freddy AI analyzes engagement patterns, behavioral data, and buying signals to automatically score and prioritize leads. The AI model learns from your sales patterns and becomes more accurate over time. This helps salespeople focus on the most promising prospects and increases conversion rate.

How much does Freshsales CRM cost?

Freshsales has flexible pricing: Free plan for up to 3 users, Growth from $9/user/month with AI lead scoring and sales sequences, Pro from $15/user/month with multiple pipelines, and Enterprise from $39-69/user/month with AI forecasting and custom modules. Contact us for a customized quote.

How does Freshsales differ from Salesforce and HubSpot?

Freshsales stands out for its user-friendliness, built-in AI at no extra cost, and faster implementation. Unlike Salesforce, no complex customizations are required, and compared to HubSpot, Freshsales offers deeper AI functionality and better pricing for growing B2B teams.

Can Freshsales integrate with our existing systems?

Yes, Freshsales has REST API and integrations with G Suite, Microsoft 365, Slack, Mailchimp, HubSpot, Salesforce, Fortnox, and more. Data is automatically synchronized to give salespeople full context. As a Freshworks partner, scaly helps with custom integrations.

How long does Freshsales implementation take?

With scaly's structured implementation process, most companies are up and running within 1-3 weeks. We help with data import, pipeline configuration, automation setup, and user training to ensure rapid adoption and maximum ROI from day one.

Freshsales – AI-powered CRM for Swedish B2B companies

Freshsales is a modern AI-powered CRM system from Freshworks that helps B2B sales teams streamline and automate the entire sales process. With built-in Freddy AI, salespeople get intelligent lead scoring that automatically identifies the most promising prospects based on engagement patterns and buying signals.

As a complete CRM system, Freshsales offers contact and account management, visual sales pipelines, automated sales sequences, and predictive forecasts. Auto-enrichment automatically retrieves company information and social profiles so salespeople always have full context about their prospects.

Freshsales CRM integrates seamlessly with popular tools like G Suite, Microsoft 365, Slack, Mailchimp, and Fortnox. There's also REST API for custom integrations with your internal systems. With omnichannel support, salespeople can communicate via email, phone, SMS, and WhatsApp directly from the CRM system.

As a certified Freshsales partner and Freshworks Premium Partner in Sweden, scaly helps B2B companies implement and optimize their CRM system. We offer Swedish experts who can configure pipelines, automation, and AI features for maximum sales productivity.

Ready to optimize your sales process?

Let us show you how Freshsales can increase efficiency and revenue for your sales team.

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