Services
scaly delivers comprehensive services from integration and development to migration and support, with expertise that helps Nordic companies optimize their business systems and processes.
Integration
We build integrations between all types of business systems - from ITSM and CRM to ERP and HR systems.
Read more about IntegrationDevelopment
Custom apps and extensions for Freshservice, Freshdesk, and Asana that expand functionality to meet your needs.
Read more about DevelopmentMigration
Smooth migration from all types of ITSM and Help Desk platforms with preserved history and minimal disruption.
Read more about MigrationSupport
SLA services with fixed monthly fee, dedicated contact, and guaranteed response time for reliable operations.
Read more about SupportTraining
Onboarding and adoption - from end-user training to admin certification and ITIL processes.
Read more about TrainingImplementation
A to Z implementation with proven 8-phase methodology for Freshworks and Asana products.
Read more about ImplementationConfiguration
All types of configuration from basic setup to advanced enterprise solutions.
Read more about ConfigurationWhy Nordic companies choose scaly
As a certified Premium Partner for leading SaaS providers, scaly guides you through the entire digitalization journey, from evaluation and implementation to continuous optimization and support.
Evaluate
Make smarter decisions based on in-depth analysis and industry expertise. scaly guides you to solutions that meet both today's and tomorrow's requirements.
Implement
From planning to deployment, scaly delivers a seamless implementation that produces results quickly and without unnecessary disruption to your business.
Optimize
scaly offers ongoing optimization, training, and support to maximize the impact of your investments and ensure continuous improvement over time.
Leading SaaS solutions for Nordic companies
We are certified partners for the market's best platforms in customer service, ITSM, CRM, and project management. See how we can transform your business.
Freshdesk – AI-driven customer service
Gather all customer interactions in one platform. With Freddy AI, you automate cases, provide faster responses, and increase customer satisfaction – around the clock.
Freshservice – Modern IT Service Management
Enterprise-class ITSM with AI-driven automation. From incident management to change management – everything in one intuitive platform that IT teams love.
Freshsales – Intelligent CRM for B2B
AI-powered CRM that helps sales teams prioritize the right leads, automate follow-ups, and close more deals faster with Freddy AI.
Asana – World-class project management
Coordinate work, manage projects, and get teams to collaborate effectively with AI features that automate routine tasks.
What our customers say
We have helped over 100 Nordic companies implement and optimize their business systems
“We are incredibly pleased to partner with scaly in implementing Freshdesk on Gordon. Their team have not only contributed with their great knowledge, commitment and accessibility, but also challenged us to think in new ways so that we could use our new system in the best way.”
Gordon Delivery
“scaly helped us to evaluate ITSM and support products from Freshworks. They helped us to implement Freshdesk for our customer support at Forefront Act and Freshservice as the internal ITSM solution at Forefront Group. The migration from our old solution was seamless and the training of agents excellent. We are very happy with the support from scaly...”
Forefront Group
“scaly has helped us implement Freshworks at NetClean in an excellent way. scaly has solved the challenges we faced and also improved our CRM and support processes. We are very satisfied!”
NetClean Technologies
“We are very pleased with the support we received during the implementation of FreshDesk. The process was smooth and communication was clear, which helped ensure a quick and efficient transition to the new system”
Parks and Resorts
“We are extremely satisfied with both the collaboration and the service we have purchased. The team at Scaly has been highly present, engaged, and professional throughout the entire process. Everything that was promised has been delivered, which has built strong trust in both Scaly and the solution. At CodeIT Group, we create software solutions and...”
CodeIT Group
“We got in contact with scaly when evaluating new ticketing systems and they quickly proved to be a tremendous asset in both choosing the correct solution and then setting it up. Thanks to their help we could easily implement routines, customizations and automations that fit our needs as well as discussing best practices based on their previous expe...”
ACG Devs AB
Betrodda av ledande företag
More control. Better results.
See how smarter processes and better tools can drive efficiency and growth.