HaloPSA, Redefining PSA Software for Service Providers
The all-inclusive PSA platform that transforms how you deliver managed IT services. Service desk, billing, projects, time and CRM, in one system.
The faster, simpler way to manage your entire MSP business
HaloPSA brings everything an MSP needs, ticketing, billing, contract management, projects, time tracking and CRM, onto a single platform. Trusted by 5,000+ customers in 75+ countries, from startups to Fortune 500.
HaloPSA is built for managed service providers, consultancy firms and telecommunications companies that need service desk, billing, project management and sales working together from day one. As a certified HALO partner, scaly helps you implement a PSA system that replaces expensive tool chains and gives you full visibility into your business.
scaly is a certified HALO partner in Sweden
Every MSP tool you need on one platform
Stop juggling five different systems. HaloPSA does what you currently do in ConnectWise, Kaseya BMS, Autotask and HubSpot, on a single platform with a single price tag.
One product, one price
Every module included, service desk, billing, projects, time, stock, CRM. No tiers, no add-ons.
Built for MSPs
Contract management, recurring billing, usage-based charging and stock out of the box.
Halo AI as standard
AI-powered ticketing, reply suggestions and automatic documentation, included at no extra cost.
250+ integrations
ConnectWise, Autotask, Microsoft, QuickBooks, Sage, Pax8, Brightgauge, Power BI and more.
Trusted by thousands of service providers
HaloPSA is used by service providers of every size, from startup MSPs to global Fortune 500 consultancies.
Customers globally
Over 5,000 service providers trust HaloPSA to run their business.
Countries
The platform runs in 75+ countries with multi-currency, multi-language and local compliance.
Integrations
250+ out-of-the-box integrations with ConnectWise, Autotask, Microsoft, QuickBooks and more.
Weeks to go-live
Fast implementation with scaly's proven MSP migration methodology.
Every module an MSP needs
HaloPSA covers the full delivery chain, from first customer meeting to billing and support.
Service Desk
ITIL-aligned ticketing with smart routing, SLA management and Halo AI.
Billing & Invoices
Recurring billing, usage-based charging and multi-entity setups in one module.
Project Management
Gantt charts, resource allocation and real-time project margin tracking.
Sales & CRM
Pipeline management, quotes and contracts, connected to service and billing.
Powerful features for modern MSPs
HaloPSA gives technicians the tools to deliver world-class service, and leadership full visibility into margin and growth.
Service Desk with Halo AI
Automated ticket categorisation, reply suggestions and documentation, built for high volume.
Contract Management
Manage complex SLA contracts, multi-entity setups and automatic revenue recognition.
Time Tracking
Smart time capture directly from tickets, linked to billing and project margin.
Stock & Procurement
Stock tracking, purchase orders and RMA handling integrated with service and billing.
Reporting & Analytics
Real-time dashboards for margin, utilisation and MRR, with Power BI hook-up.
Self-Service Portal
White-label portal where your clients log tickets, track projects and view invoices.
Why choose HaloPSA?
All-inclusive pricing
One product, one price, every feature included. No "enterprise add-on" trap.
Built for modern MSPs
Recurring revenue, usage-based billing and multi-tenant operations built in.
Privately owned, founder-led
No PE, no sell-off risk, long-term focus on the MSP community.
Swedish experts
scaly delivers implementation, integrations and training in Swedish.
Halo AI, scale support volume without scaling the team
Halo AI automates the repetitive parts of MSP work so technicians can focus on the value only they can deliver.
From AI-driven ticket triage to automatic documentation and resolution suggestions based on prior tickets, Halo AI frees up time at every step of the delivery chain.
- ✓Automatic ticket categorisation and prioritisation
- ✓AI Copilot for technicians with reply suggestions
- ✓Automatic documentation generation after resolved tickets
- ✓Intelligent routing based on skill and availability
- ✓Proactive insights about customer risk and churn
- ✓AI-driven self-service for your end customers
Built for managed service providers
HaloPSA is built by MSP enthusiasts for MSPs, with native understanding of how your business actually runs.
Recurring revenue, complex contract structures, mixed time-and-fixed-price billing, stock tracking, connection to distributors like Pax8, that's what HaloPSA was designed for.
- ✓Multi-tenant operations to manage all your customers
- ✓Recurring billing and prorata calculations
- ✓White-label portal for your customers
- ✓Distributor integrations (Pax8, Ingram, Tech Data)
- ✓MRR/ARR reporting directly in the platform
- ✓Time tracking linked to margin analytics
Switching to HaloPSA?
Retain service continuity even when switching. Seamlessly import everything from tickets, projects, contracts, customers, assets, products, knowledge articles and more.
Expert recognition
HaloPSA is one of the MSP industry's most celebrated platforms, recognised by G2, Capterra and the partner ecosystem.
G2 Momentum Leader
Top-rated by MSP users
Capterra Shortlist
Highest-rated PSA software
Pax8 Preferred
Preferred PSA tool
"HaloPSA is the only PSA we've tested where every module is actually built for MSPs, not relabelled ITSM modules."
MSP Practice Lead, 2025
Why choose scaly as your HALO partner?
A successful PSA implementation takes more than product knowledge, it takes MSP expertise and a structured methodology.
MSP experience
We've helped Swedish MSPs and consultancies migrate from Autotask, ConnectWise and home-grown systems to HaloPSA.
Proven methodology
Structured data migration, integration setup and go-live support ensure a smooth transition.
Local Swedish support
Implementation, integration and training in Swedish with knowledge of Nordic accounting requirements.
Explore HaloPSA
Click each module to see how HaloPSA supports your MSP operation
Service Desk
ITIL-aligned ticketing with Halo AI, smart routing and SLA management, built for high ticket volume.
Billing & Invoices
Recurring billing, usage-based charging and multi-entity setups in one module, no external billing system needed.
Project Management
Gantt charts, resource allocation and real-time project margin, linked directly to time tracking and billing.
Sales & CRM
Manage pipeline, quotes and contracts in the same system that delivers service and issues invoices.
Comprehensive PSA functionality
A platform that covers the full MSP delivery chain, with no add-on modules.
Efficient ticket management
Automate workflows, categorise and prioritise tickets and route them to the right technician.
Recurring billing
Automatic MRR billing with prorata, usage-based charging and multi-entity support.
Contract management
Manage complex SLA contracts, renewals and automatic revenue recognition.
Project management
Gantt charts, resource allocation and real-time margin, connected to tickets and time.
Time tracking
Smart time capture directly from tickets and projects with automatic link to billing.
Stock & RMA
Stock handling, purchase orders and RMA processes linked to service cases and billing.
Self-service portal
White-label portal where customers log tickets, track projects and retrieve invoices themselves.
Open API and 250+ integrations
Native integrations with ConnectWise, Autotask, Microsoft, Pax8, QuickBooks, Sage and more.
What our customers say about our implementations
“We are extremely satisfied with both the collaboration and the service we have purchased. The team at Scaly has been highly present, engaged, and professional throughout the entire process. Everything that was promised has been delivered, which has built strong trust in both Scaly and the solution. At CodeIT Group, we create software solutions and...”
CodeIT Group
“We got in contact with scaly when evaluating new ticketing systems and they quickly proved to be a tremendous asset in both choosing the correct solution and then setting it up. Thanks to their help we could easily implement routines, customizations and automations that fit our needs as well as discussing best practices based on their previous expe...”
ACG Devs AB
“scaly has helped us implement Freshworks at NetClean in an excellent way. scaly has solved the challenges we faced and also improved our CRM and support processes. We are very satisfied!”
NetClean Technologies
Betrodda av ledande företag
Frequently asked questions about HaloPSA
What is HaloPSA?
HaloPSA is an all-inclusive PSA (Professional Services Automation) platform from Halo Service Solutions built for MSPs, consultancies and service providers. It brings service desk, billing, projects, time, stock and CRM onto one platform.
How does HaloPSA differ from ConnectWise and Autotask?
HaloPSA delivers every module in one package (all-inclusive pricing) whereas ConnectWise and Autotask typically require add-on modules. HaloPSA is also more modern in UX and has Halo AI built in as standard.
Can we migrate from ConnectWise or Autotask?
Yes. scaly has proven methodologies for migrating data from ConnectWise Manage, Autotask PSA and Kaseya BMS, including customers, ticket history, contracts and time sheets.
How does Halo AI work inside HaloPSA?
Halo AI automates ticket triage, suggests replies for technicians, generates documentation and provides proactive insights about customer risk. It is included as standard in all licences.
How much does HaloPSA cost?
HaloPSA uses transparent all-inclusive per-agent pricing, every module included. Contact scaly for a quote based on your volume, customer count and integration needs.
Can HaloPSA replace our billing and accounting system?
HaloPSA replaces your billing and contract-management system but integrates with accounting (QuickBooks, Sage, Xero, Visma and others) so financial data flows smoothly.
Is scaly an official HALO partner?
Yes, scaly is a certified HALO partner in Sweden offering PSA implementation, integration, data migration and training in Swedish.
HaloPSA, leading PSA platform for Nordic MSPs
HaloPSA is a modern, AI-driven PSA platform (Professional Services Automation) that helps Swedish and Nordic MSPs run their entire business on a single platform.
As a complete PSA system HaloPSA brings service desk, recurring billing, contract management, projects, time tracking, stock and CRM together, without needing external add-on tools.
HaloPSA is purpose-built for service providers with native support for multi-tenant operations, MRR billing and distributor integrations with Pax8, Ingram and Tech Data.
As a certified HALO partner in Sweden, scaly helps MSPs and consultancies implement, migrate to and optimise HaloPSA with local expertise.
Explore the HALO platform
HaloPSA is one of three products on the unified HALO platform. Explore HaloITSM and HaloCRM too.
Ready to consolidate your MSP tool stack?
Let us show you how HaloPSA can replace five tools with one, and reduce your licence costs at the same time.