HaloCRM, All-in-one CRM for Closing Deals and Empowering Service

The world's only all-inclusive AI-powered CRM, built for sales, marketing and customer service. Master every step of the customer journey on one platform.

One CRM for the whole customer journey, first touch to champion

HaloCRM unifies pipeline management, marketing campaigns and omnichannel customer service on a single platform. Powered by Halo AI and trusted by 125,000+ users in 75+ countries.

HaloCRM is the only CRM that delivers everything your sales, marketing and customer service teams need in a single product, no more duct-taping HubSpot + Zendesk + Intercom. As a certified HALO partner, scaly helps you implement a CRM system that gives every team a unified view of the customer and eliminates data silos.

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scaly is a certified HALO partner in Sweden

The whole customer journey on one platform

The whole customer journey on one platform

HaloCRM replaces the HubSpot + Zendesk + Intercom + Mailchimp stack with one platform where sales, marketing and service share the same customer data, no more duplicated work.

  • One plan, every feature

    No tiers, no add-ons. Sales, marketing, service and AI are all included in the same price.

  • Halo AI as standard

    AI lead scoring, reply suggestions, virtual agents and campaign insights built in from day one.

  • Omnichannel out of the box

    Email, chat, phone, social and forms in a unified inbox.

  • 300+ integrations

    Open API and native integrations with Microsoft, Google, Slack and common marketing tools.

Trusted by leading brands worldwide

HaloCRM is used by brands like Domino's, McLaren, Betfred and Everlast to power sales, marketing and service.

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Global users

125,000+ users rely on HaloCRM for sales, marketing and customer service.

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Countries

The platform powers customer journeys in 75+ countries with multi-currency and multi-language.

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Integrations

300+ out-of-the-box integrations plus an open API for custom connections.

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Weeks to go-live

Fast implementation with scaly's CRM migration methodology and Swedish support.

Modules for sales, marketing and service

HaloCRM is built around the customer journey, with modules that share the same data model and act like one team.

Sales & Pipelines

Board and list views, AI lead scoring, forecasting and a full activity timeline on every deal.

Marketing & Campaigns

Drag-and-drop campaign builder, segmentation, A/B testing and automatic triggers.

Customer Service

Omnichannel inbox, AI suggested replies, virtual agents and SLA management out of the box.

Halo AI

AI lead scoring, reply suggestions, virtual agents and report analysis, built into every module.

Halo AI, close more deals, reply faster

Halo AI, close more deals, reply faster

Halo AI gives every sales rep, marketer and support agent a capable colleague that never sleeps.

From automatic lead scoring based on your ICP to AI-generated replies in customer service and trend analysis in campaigns, Halo AI raises the tempo across the whole customer journey.

  • AI lead scoring based on your ideal customer profile
  • Reply suggestions in customer service and sales
  • Virtual agents and chatbots for 24/7 support
  • Automatic analysis of campaign reports
  • Forecasts in one click based on historical data
  • Sentiment analysis to flag unhappy customers

Powerful features for revenue teams

HaloCRM gives sales reps, marketers and support agents the right tools to close deals and keep customers.

Pipeline management

Board and list views with instant switching, custom stages and weighted forecasting in one click.

Email sequences

Visual flowchart builder for sequences with segmentation by behaviour, tags and custom fields.

Omnichannel inbox

Email, chat, phone, social and forms in a unified inbox.

AI lead scoring

Automatic prioritisation based on your ICP, reps know exactly where to invest their time.

A/B testing

Test content and timing in campaigns to find what converts.

Self-service portal

Customer portal with knowledge base, ticket status and chatbot for 24/7 support.

Why choose HaloCRM?

All-inclusive pricing

One plan, every feature. No tiers, no hidden add-ons, unlike HubSpot and Salesforce.

AI as standard

AI lead scoring, reply suggestions and virtual agents with no extra licence cost.

Privately owned, founder-led

No PE, no sell-off risk, a 10-year commitment to continued innovation.

Easy to use

Reps love the UX, adoption won't be the blocker on your CRM rollout.

Marketing, campaigns and engagement

Marketing, campaigns and engagement

Build, send and measure campaigns that convert, with visual flows and triggers that run off your CRM data.

Drag-and-drop flow builder with segmentation by behaviour, tags and custom fields. A/B test content and timing, triggered automatically from CRM events.

  • Visual flow builder for sequences
  • Segmentation by behaviour, tags and fields
  • A/B testing for content and timing
  • Automatic triggers from CRM events
  • Engagement tracking (opens, clicks, unsubscribes)

Expert recognition

HaloCRM is celebrated by analysts and users for deep functionality, usability and transparent pricing.

G2 Leader

Top-rated CRM

Capterra Shortlist

Among the top CRM systems

HALO platform

5,000+ organisations

"HaloCRM gave us everything we needed from HubSpot and Zendesk in one product, and cut our licence costs by 40%."

VP Revenue Operations, 2025

Why choose scaly as your HALO partner?

A successful CRM implementation takes more than product knowledge, it takes a partner who understands sales and service processes.

CRM experience

We've implemented CRM systems at hundreds of Swedish companies, from HubSpot migrations to Salesforce consolidations.

Proven methodology

Structured data migration, pipeline design and user enablement ensure high adoption from day one.

Local Swedish support

Implementation, integration and training in Swedish with knowledge of Nordic sales and service processes.

Explore HaloCRM

Click each module to see how HaloCRM powers the whole customer journey

Sales pipelines
Marketing campaigns
Customer service
AI lead scoring

Sales pipelines

Board and list views with instant switching, custom stages, AI lead scoring and weighted forecasts in one click.

Marketing campaigns

Visual flow builder for sequences, segmentation by behaviour and A/B testing of content and timing.

Customer service

Omnichannel inbox, AI suggested replies, automatic ticket routing and virtual agents for 24/7 support.

AI lead scoring

Halo AI prioritises leads automatically based on your ICP so reps work the right deals first.

Comprehensive CRM functionality

A platform that covers the whole customer journey, no add-on modules or external tools.

Sales pipeline and forecasting

Board and list views, custom stages, AI lead scoring and weighted forecasts in one click.

Marketing campaigns

Visual flow builder, segmentation, A/B testing and automatic triggers from CRM events.

Omnichannel customer service

Email, chat, phone, social and forms in one unified inbox with AI reply suggestions.

AI lead scoring

Automatic lead prioritisation based on your ICP so reps focus on the right deals.

Email sequences

Build sequences visually with engagement tracking for opens, clicks and unsubscribes.

Virtual agents and chatbots

24/7 support with AI-powered chatbots that answer common questions and route as needed.

SLA management and escalations

Define customer service SLAs with automatic escalation and proactive alerts.

Self-service portal and knowledge base

Customer portal with knowledge base, ticket status and chatbot to offload the support team.

What our customers say about our implementations

scaly has helped us implement Freshworks at NetClean in an excellent way. scaly has solved the challenges we faced and also improved our CRM and support processes. We are very satisfied!

NetClean Technologies

We are incredibly pleased to partner with scaly in implementing Freshdesk on Gordon. Their team have not only contributed with their great knowledge, commitment and accessibility, but also challenged us to think in new ways so that we could use our new system in the best way.

Gordon Delivery

scaly helped us to evaluate ITSM and support products from Freshworks. They helped us to implement Freshdesk for our customer support at Forefront Act and Freshservice as the internal ITSM solution at Forefront Group. The migration from our old solution was seamless and the training of agents excellent. We are very happy with the support from scaly...

Forefront Group

Betrodda av ledande företag

Frequently asked questions about HaloCRM

What is HaloCRM?

HaloCRM is an all-inclusive AI-powered CRM platform from Halo Service Solutions for sales, marketing and customer service. 125,000+ users in 75+ countries use HaloCRM to power the whole customer journey on one platform.

How does HaloCRM differ from HubSpot and Salesforce?

HaloCRM uses all-inclusive pricing where every feature is included, no "marketing hub", "sales hub" or "service hub" add-ons to buy. HaloCRM also has Halo AI built in as standard with no extra licence cost.

Can we migrate from HubSpot or Salesforce?

Yes. scaly has proven methodologies for migrating data, pipelines and automations from HubSpot, Salesforce, Pipedrive and other CRM systems.

How does Halo AI work inside HaloCRM?

Halo AI automates lead scoring, suggests replies for agents, powers virtual agents in customer service and analyses campaign reports. It is included as standard in all licences.

How much does HaloCRM cost?

HaloCRM uses transparent all-inclusive per-user pricing, every module and AI feature included. Contact scaly for a quote based on your volume and integration needs.

Does HaloCRM support omnichannel customer service?

Yes. HaloCRM brings email, chat, phone, social and forms into a unified inbox with AI reply suggestions, automatic routing and SLA management out of the box.

Is scaly an official HALO partner?

Yes, scaly is a certified HALO partner in Sweden offering CRM implementation, integration, data migration and training in Swedish.

HaloCRM, leading all-in-one CRM for Nordic enterprises

HaloCRM is a modern, AI-powered CRM platform that helps Swedish and Nordic companies power the whole customer journey, from first contact to long-term relationship, on a single platform.

As a complete CRM, HaloCRM brings pipeline management, marketing campaigns, omnichannel customer service, AI lead scoring and self-service portals together without needing external tools.

HaloCRM stands out with its all-inclusive pricing where every feature is included, unlike HubSpot and Salesforce which require expensive add-on modules for marketing, sales and service.

As a certified HALO partner in Sweden, scaly helps organisations implement, migrate to and optimise HaloCRM with local expertise and Swedish support.

Ready to unite sales, marketing and service on one platform?

Let us show you how HaloCRM can replace your current tool chain and give you a unified view of the customer.

Book a demo